Feature Spotlight: Jump to Virtual Ticket from SQL Report Links
SQL Server Reporting Services includes a feature that allows for the embedding of URL links in the body of a report. This functionality can be used to create OpenURI links to jump into Virtual Ticket from the body of the SQL Report. For example, suppose you have a report which shows a list of open jobs in the database and you would like to have a link on the report that allows you to jump to that job in the database. For an example outlining the setup of this feature, see Knowledge Base article 16375.
For more information visit:
http://developer.metacommunications.com/kb/16375
Q&A with Technical Support: Resolving IIS 404 Messages
Why do I get a 404 message when trying to install the Portal Integration Tool through the Workgroups Portal on OS X?
When trying to download and install the Macintosh version of Portal Integration Tool through the Workgroups Portal you may receive a 404 message if your Internet Information Server is incorrectly configured. If the MIME type information for the .dmg file type is missing from IIS it will need to be created in the Internet Information Services Manager. MIME information identifies the types of content which can be served up to a browser from a web server. The web browser will inquire as to the type of content about to be downloaded. If no information is available, typically a 404 error will appear.
For more information visit:
http://developer.metacommunications.com/kb/16374
Smart Tip of the Month: Configuring a Cancel Button Option
In some situations, you would like to be able to cancel an operation you have started with a button. For example, you may have a script that copies information from one record to another. When users incorrectly click any button tied to a script that performs automated actions, you run the risk of invalid information being in your database. By using the MetaScript Confirm function, giving the user the ability to cancel their unintended operation is simple. For an example of using this function, visit MetaCommunications Knowledge Base article 16376.
For more information visit:
http://developer.metacommunications.com/kb/16376
Additional Resources: Developer Center Release Nearing
The release of the much anticipated MetaCommunications Developer Center is nearly here. Final usability testing is currently in progress. The MetaCommunications Developer site is a community based resource which will allow customers and developers alike a centralized location for searching for solutions, knowledge, tickets, answers to questions and much more. Be looking for an announcement very soon!
Knowledge Builder
New articles this month
16374 – Resolving a 404 Error When Downloading the Portal Integration Tool in Mac OS X
This article describes how to resolve a 404 error message that can appear when attempting to download the Portal Integration Tool on a Mac OS X computer.
http://developer.metacommunications.com/kb/16374
16375 – Configuring SQL Reports to Jump to Virtual Ticket via OpenURI
This article describes how to build links in SQL Server Reports that use OpenURI links to open Virtual Ticket to specific records.
http://developer.metacommunications.com/kb/16375
16376 – MetaScript Example - Using the Confirm function to Provide a Method For Cancelling an Action
This article provides an example for using the MetaScript Confirm function which can be used to allow users to confirm or cancel their scripted actions.
http://developer.metacommunications.com/kb/16376
16377 – Troubleshooting the MetaNotificationForwarder Solution
This article describes steps which should be reviewed when attempting to troubleshoot the MetaNotificationForwarder solution, which forwards Virtual Ticket Notifications to email.
http://developer.metacommunications.com/kb/16377
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support@meta-comm.com