Feature Spotlight: Data Export Enhancements
In the most recent release of Virtual Ticket, data export enhancements have been added to the product that make working with exported data easier. Include the column headers with your data export to make working with the file in external applications like Microsoft Excel easier. In addition, a new option provides the ability to export only selected rows, allowing you to export only the items you need.
For more information visit:
http://developer.metacommunications.com/kb/16331
Q&A with Technical Support: Create Record from Find Results
How can I create a new record from the Find results window?
Using a brand new feature in Virtual Ticket, the find results window allows new folder type records to be created using the form that was used in the Find. Simply right click in the list of Find results to see the New option in the context menu. Choose the form from the submenu and fill out the form as needed. With this option, and depending on the workflow, a user can work almost entirely from the find results window.
For more information visit:
http://developer.metacommunications.com/kb/16334
Smart Tip of the Month: Example - Button Availability
MetaScript can be used to control the availability of buttons placed on forms. For example, suppose you need a button on your Job ticket to only be available until the first time it is used, and thereafter become inactive. The example form in Knowledge Base Article 163XX shows how to make this scenario work.
For more information visit:
http://developer.metacommunications.com/kb/16332
Additional Resources: Opening Tab Delimited Text in Microsoft Excel
Earlier in this edition, we mentioned using Microsoft Excel as an option for viewing data exported from Workgroups. There are some steps that must be taken in MS Excel to ensure that you view the information correctly. If you have imported data in Excel previously, it becomes second nature; if you have never imported data in Excel, the following article will describe the way to do it correctly:
http://www.gotknowhow.com/
Knowledge Builder
New articles this month
16331 - Enabling the "Include Column headings" and "Export only selected rows" options
This article includes information on how to enable the "Include Column headings" and "Export only selected rows" data export options in Virtual Ticket.
http://developer.metacommunications.com/kb/16331
16332 - Using MetaScript to Determine Button Availability
This article provides an example for determining a button's availability using MetaScript.
http://developer.metacommunications.com/kb/16332
16333 - Resolving the error "core.lists has not properties" when using the CopyTicket functionality in Virtual Ticket
The following article provides a fix to the error "core.lists has not properties" when using the CopyTicket functionality in Virtual Ticket.
http://developer.metacommunications.com/kb/16333
16334 - Create a new record from the Virtual Ticket Find results window
This article describes how a new Virtual Ticket folder type record can be created in the Find results window.
http://developer.metacommunications.com/kb/16334
Have an idea or topic you would like covered in the MetaCommunications Support News? Send your ideas, topics and comments to:
support@meta-comm.com