Feature Spotlight: Proof Filtering
In the most recent releases of Workgroups, greater proof filtering has been implemented to allow users to quickly locate and work with proofs. A new Filter field has been added to the Proof Manage, Productions and Review tabs. To locate a proof using the new filter, simply enter a keyword. A wild card character (*) can be used when a keyword may be contained within several fields within the Proof record (proof name, description, file name, proof number, etc).
Q&A with Technical Support: 64-bit System Support
Can I install the MetaCommunications Application Server software on Windows Server 2003 64-bit operating system?
In the most recent release, support has been added for running the MetaCommunications Application Server and the Workgroups Portal software on systems where the Windows Server 2003 64-bit operating system is installed. This support will also allow for the use of the 64-bit version of SQL Server 2005.
Smart Tip of the Month: Sending Custom Email
It is no secret that email can be sent by the Workgroups suite. Emails can be sent for notifications from Virtual Ticket and Digital Storage Manager, proof notifications from Approval Manager, and account setup notices from Job Manager and Approval Manager among others. Users can also send custom email from Virtual Ticket and Digital Storage Manager by using MetaScript. Knowledge Base Article 16345 contains an example form which shows how to build your own tool for sending email in Workgroups.
For more information visit:
http://developer.metacommunications.com/kb/16345
Additional Resources: Configuring Your Email Server
For Workgroups to be able to send email, it is necessary for the system to be configured to know what SMTP server should be used for the email to be sent. In most cases, the SMTP server also needs to be configured to allow the email from Workgroups to be "relayed" or sent.
The following articles provide information on SMTP server security:
http://www.auditmypc.com/freescan/readingroom/relay.asp
http://support.microsoft.com/kb/895853
Knowledge Builder
New articles this month
16344 - Fixing an error during installation caused by disabled Web Service Extensions
This article describes how to resolve an issue that can be experienced when installing the Workgroups Portal software.
http://developer.metacommunications.com/kb/16344
16345 - Sending Custom Email from Virtual Ticket or Digital Storage Manager
This article describes how to set up forms in Virtual Ticket or Digital Storage Manager to send custom emails.
http://developer.metacommunications.com/kb/16345
16346 - Troubleshooting problems with the MetaSQLMail job
This article describes how to troubleshoot problems with the MetaSQLMail job that exists for each database and relays email to an SMTP server.
http://developer.metacommunications.com/kb/16346
16347 - Non-fatal error during database link startup
This article describes an error that can be seen when attempting to start a database link in the MetaCommunications Application Server Shell.
http://developer.metacommunications.com/kb/16347
Have an idea or topic you would like covered in the MetaCommunications Support News? Send your ideas, topics and comments to:
support@meta-comm.com