Feature Spotlight: Home Page Customization
In the most recent release of Workgroups Portal, users have the ability to set a preference for what tab should appear as their home page. By clicking the Preferences link in the upper right corner of the Workgroups Portal, a new drop down list has been added which allows the ability to specify which page displays when they log in. For example, users who work primarily from the Production tab can have the Production Home page instead of the My Items page appear first upon logging in.
Q&A with Technical Support: Logging in to the Same Form and Record
How can I get Virtual Ticket to display the same form and record each time a user logs in?
Some system administrators have implemented the concept of a home page in Virtual Ticket where the home page form is a jumping off point to other forms in the system. This can be implemented by distributing a .vts file with the proper parameters configured to log the user into the system and display the desired record and form. Knowledge Base article 16349 provides an example .vts which accomplishes this.
For more information visit:
http://developer.metacommunications.com/kb/16349
Smart Tip of the Month: Modifying the Browser Window Object Chooser
The Virtual Ticket object chooser button can be modified to display information other than the ID field value by using a custom stored procedure to determine what should appear for each object type. For example, in the Employees folder type you may rather see employee names instead of the employee number when you click the object chooser. To make this change, a stored procedure must be configured and added to the database. An example exists in MetaCommunications Knowledge Base article 16351.
For more information visit:
http://developer.metacommunications.com/kb/16351
Additional Resource: Developer Community
MetaCommunications will soon be unveiling a new developer community website for developers and administrators of Virtual Ticket. The website contains forums for discussing development topics, tools for sharing and reusing code snippets, and an area for publishing and downloading solutions. Watch the MetaCommunications website for a release announcement in the new year!
Knowledge Builder
New articles this month
16348 - Determine the size of tables in the database
This article provides an example SQL query which can be used to determine the size of the tables in a Workgroups database.
http://developer.metacommunications.com/kb/16348
16349 - Using .vts files to automatically open a record and form in Virtual Ticket
This article provides an example .vts file which can be used to always open Virtual Ticket to the same record and form.
http://developer.metacommunications.com/kb/16349
16350 - Viewing the size of extended previews in the database
This article provides an example SQL query which can be used to calculate the size of all extended previews in the Workgroups database.
http://developer.metacommunications.com/kb/16350
16351 - Modifying the Browser Window Object Chooser in Virtual Ticket
This article provides an example stored procedure which can be modified what appears in the Object Chooser list in the Virtual Ticket browser window.
http://developer.metacommunications.com/kb/16351
Have an idea or topic you would like covered in the MetaCommunications Support News? Send your ideas, topics and comments to:
support@meta-comm.com