Feature Spotlight: New Options for OpenURI
In the upcoming release of Virtual Ticket, the OpenURI MetaScript functionality has been expanded to allow the opening of Virtual Ticket Finds and Custom Queries. With this new functionality, the criteria can be passed to the find through OpenURI command and the search initiated and results returned in a new window. MetaCommunications Knowledge Base article 16355 contains an example which shows how to use this new functionality.
For more information visit:
http://developer.metacommunications.com/kb/16355
Q&A with Technical Support: Change the Administrator Password
Is there a way to reset Administrator password?
If you have Administrative rights to the server and the proper SQL credentials, the Administrator password can be changed. A new feature has been added to the MetaCommunications Server Configurator application that allows the Administrator's password to be reset. Knowledge Base article 16356 explains how to change the Administrator password.
For more information visit:
http://developer.metacommunications.com/kb/16356
Smart Tip of the Month: Using the Finder Plug-In to Locate and Edit Digital Resource Metadata
When the Production Pack is installed, a new Virtual Ticket or Digital Storage Manager item appears in the OS X Context Menu. When displayed several options appear for you to select from: Move, Archive, Set Archive Date, View Job Tickets and View Digital Resources. In situations where you would like to add metadata to a series of files in the database, simply right-click the desired file(s) and choose the View Digital Resources option from the Finder Plug-in. The selected files will be located and displayed in Virtual Ticket or Digital Storage Manager browser window. At this point you can edit the metadata associated with the Digital Resource
For more information visit:
http://developer.metacommunications.com/kb/16354
Additional Resource: Online QuickBooks Help
MetaCommunications Support staff was recently able to help resolve a customer's issue related to reporting in QuickBooks using the QuickBooks Online community found at http://community.intuit.com/quickbooks. Further review of the site shows that it provides a wealth of additional information regarding QuickBooks including a Q&A section, Online Help, an option for getting help locally, and a library with various articles.
For more information visit:
http://community.intuit.com/quickbooks
Knowledge Builder
New articles this month
16353 - Viewing an address in Google Maps from Virtual Ticket
This article provides an example MetaScript for displaying an address in Google Maps from Virtual Ticket.
http://developer.metacommunications.com/kb/16353
16354 - Locating and Editing information with the OS X Finder Plug-in
This article provides instructions for using the OS X Finder Plug-in for locating and editing Digital Resource metadata.
http://developer.metacommunications.com/kb/16354
16355 - Using OpenURI to display finds and custom queries
This article provides an example for using the OpenURI functionality with Finds and Custom Queries in Virtual Ticket.
http://developer.metacommunications.com/kb/16355
16356 - Changing the Administrator password via the ServerConfigurator
This article describes how to change the Workgroups Administrator user password using the ServerConfigurator application.
http://developer.metacommunications.com/kb/16356
Have an idea or topic you would like covered in the MetaCommunications Support News? Send your ideas, topics and comments to:
support@meta-comm.com